Non-Discrimination Policy

Our commitment to equal access to healthcare for all

Syncara Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Section 1557 of the Affordable Care Act

Syncara Health complies with Section 1557 of the Affordable Care Act, which prohibits discrimination in health programs and activities. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

Accessibility Services

Syncara Health provides free aids and services to people with disabilities to communicate effectively with us, such as written information in other formats (large print, audio, accessible electronic formats). We also provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

How to Get Help

If you need these services, contact us at [email protected] or call +1 (555) 100-0000 (TTY: 711). These services are available at no cost to you.

Filing a Grievance

If you believe that Syncara Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator at [email protected] or in writing at: Civil Rights Coordinator, Syncara Health, 123 Healthcare Blvd, Suite 100, New York, NY 10001.

Filing a Complaint with OCR

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), electronically through the OCR Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201. Telephone: 1-800-368-1019. TDD: 1-800-537-7697.

Language Assistance: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al +1 (555) 100-0000 (TTY: 711). | 注意:如果您使用普通话,我们提供免费语言协助服务。 请致电 +1 (555) 100-0000。